HOW TO ORDER
Orders should be placed as follows:
ClearComm Technologies, LLC
600 Beam Street
Salisbury, MD 21801
Phone: +1 410-860-0500
Fax: +1 410-860-9005
General Sales Email Address: firstname.lastname@example.org
Orders received by e-mail, facsimile or telephone will be accepted and initially processed pending receipt of confirming purchase order. Receipt of confirming purchase order is required within 15 working days or prior to component delivery, whichever is sooner. Commencement of work prior to receipt of final purchase order shall not be interpreted as acceptance of order.
ClearComm proudly accepts Visa™, American Express™ and MasterCard™ credit cards.
TERMS OF PAYMENT
All invoices are due and payable 30 days from date of invoice unless otherwise negotiated at the time of order placement.
Quoted prices do not include federal, state, or local excise taxes, export or special packaging and delivery unless specifically requested or identified.
F.O.B. POINT AND SHIPPING METHODS
Unless specified otherwise, all sales are considered to be made F.O.B. Fruitland, Maryland and title passes to the Buyer upon delivery to the carrier. Damage in transit is handled by the Buyer directly with the carrier. Shipments are made the most economical method using “best commercial practices” unless Buyer’s specific instructions regarding method and routing are provided in the purchase order.
CHANGE ORDERS AND CANCELLATIONS
Change orders are considered to be in effect after both the Buyer and ClearComm Technologies, LLC have reached a mutual agreement as to the effect of the change on price, delivery, or other conditions of the order.
Cancellation of an order can be made only with ClearComm’s written consent. All standard catalog products will be subject to a 20% restocking charge or cancellation charge depending on the specific circumstances of the cancellation.
Custom designed products are manufactured to unique specifications based on an individual customers needs. Once manufactured, these products are custom in nature and cannot be restocked.
CUSTOMER SOURCE INSPECTION
Should source inspection be required, it must be so indicated at the time the request for quotation is made and, subsequently, reflected on the purchase order. There is a nominal charge for source inspection on a per visit basis.
ClearComm Technologies, LLC reserves the right to change, modify or update any published specifications, literature or catalogs regarding the products offered. Published specifications may include electrical performance, outline dimensions and availability.
CERTIFICATE OF CONFORMANCE
A Certificate of Conformance is available upon request at the time of purchase. This certificate states:
“This is to certify that all products provided by ClearComm Technologies, LLC conform to all requirements specified on the Purchase order. Products have been tested and/or inspected to relevant drawings and specifications. Evidence of inspections and tests are maintained on file at ClearComm Technologies, LLC and are available for review upon request.”
ClearComm Technologies, LLC warrants it’s products to be free from defects in material and workmanship for a period of two (2) years from the date of shipment. This warranty shall be limited to the repair or replacement of the defective part. Warranty returns must first be authorized by our sales office prior to return and must be returned pre-paid.
This warranty is exclusive and in lieu of all warranties, express or implied, including any warranty of merchantability or fitness for an intended purpose.
REPAIRS AND RETESTING
Repairs and retesting of ClearComm products are made at the factory. A Returned Material Authorization (RMA) number must be issued prior to returning the product Before returning any component, please contact ClearComm directly for the assignment of an RMA number, shipping address, and instructions.