TO PLACE AN ORDER
Orders should be placed as follows:
ClearComm
Technologies, LLC
P.O. Box 81
Fruitland, MD 21826-0081
Our physical
address:
24810 Crown Rd. Ste 3
Fruitland, MD 21826
Phone: +1 410-860-0500
Fax: +1 410-860-9005
General Sales Email Address: sales@clearcommtech.com
Orders received by e-mail, facsimile or telephone will be accepted
and initially processed pending receipt of confirming purchase
order. Receipt of confirming purchase order is required within
15 working days or prior to component delivery, whichever is
sooner. Commencement of work prior to receipt of final purchase
order shall not be interpreted as acceptance of order.
ClearComm proudly accepts
Visa™, American Express™ and MasterCard™ credit cards.
TERMS OF
PAYMENT
All invoices are due and payable 30 days from date of invoice
unless otherwise negotiated at the time of order placement.
PRICES
Quoted prices do not include federal, state, or local excise taxes,
export or special packaging and delivery unless specifically requested
or identified.
F.O.B. POINT AND SHIPPING METHODS
Unless specified
otherwise, all sales are considered to be made F.O.B. Fruitland,
Maryland and title passes to the Buyer upon delivery to the carrier.
Damage in transit is handled by the Buyer directly with the carrier.
Shipments are made the most economical method using "best commercial
practices" unless Buyer's specific instructions regarding method
and routing are provided in the purchase order.
CHANGE ORDERS AND
CANCELLATIONS
Change orders are considered to be in effect after
both the Buyer and ClearComm Technologies, LLC have reached a mutual
agreement as to the effect of the change on price, delivery, or
other conditions of the order.
Cancellation of an order can be
made only with ClearComm's written consent. All standard catalog
products will be subject to a 20% restocking charge or cancellation
charge depending on the specific circumstances of the cancellation.
Custom designed products are manufactured to unique specifications
based on an individual customers needs. Once manufactured, these
products are custom in nature and cannot be restocked.
CUSTOMER SOURCE INSPECTION
Should source inspection be required,
it must be so indicated at the time the request for quotation is
made and, subsequently, reflected on the purchase order. There
is a nominal charge for source inspection on a per visit basis.
PUBLISHED SPECIFICATIONS
ClearComm Technologies, LLC reserves the
right to change, modify or update any published specifications,
literature or catalogs regarding the products offered. Published
specifications may include electrical performance, outline dimensions
and availability.
CERTIFICATE OF CONFORMANCE
A Certificate of Conformance
is available upon request at the time of purchase. This certificate
states:
"This is to certify that all products provided by ClearComm
Technologies, LLC conform to all requirements specified on the
Purchase order. Products have been tested and/or inspected to relevant
drawings and specifications. Evidence of inspections and tests
are maintained on file at ClearComm Technologies, LLC and are available
for review upon request."
WARRANTY
ClearComm Technologies, LLC
warrants it's products to be free from defects in material and
workmanship for a period of two (2) years from the date of shipment.
This warranty shall be limited to the repair or replacement of
the defective part. Warranty returns must first be authorized by
our sales office prior to return and must be returned pre-paid.
This warranty is exclusive and in lieu of all warranties, express
or implied, including any warranty of merchantability or fitness
for an intended purpose.
REPAIRS AND RETESTING
Repairs and retesting
of ClearComm products are made at the factory. A Returned Material
Authorization (RMA) number must be issued prior to returning the
product Before returning any component, please contact ClearComm
directly for the assignment of an RMA number, shipping address,
and instructions. |
